DMI Marine makes every effort to completely repair and function check all instruments that are returned to customers after repair.
If problems persist upon reinstallation, please make a note of the work order number and contact a DMI Marine representative at (774) 213-9744 before returning the instrument. All repairs carry a six (6) month warranty on the section of the instrument that was repaired only. You must notify the service department immediately upon if a problem is noted. You will need to provide the work order number, model and serial number.
Work performed an additional parts sent are listed on the pink work order that is attached to the side of the shipping box. Returned parts are not accepted. Any parts that are returned for credit are subject to a 20% restocking fee. No parts may be returned for credit after 30 days of the ship date. No parts under $20.00 can be returned.
It is the receiver’s responsibility to inspect the contents of the shipping box upon delivery of the item. Any missing parts, damage of the instruments, parts, or any other material included in the shipment must be reported immediately.
main phone number: 774-213-9744